Our Process

Our journey begins with understanding the scope and requirements of your project. We work closely with you to define key elements such as:

• Supply Chains: We identify and evaluate supply chains to ensure we meet your unique needs.
• Price Points: We establish cost parameters to align with your budget while maintaining quality.
• Quality: We establish our quality standards to deliver luxury garments that represent your brand.
• Project Scope: We assess the areas of service and the quantities of garments required to fulfil your wardrobe needs.

At this stage, we have a clear understanding of the project’s parameters and the extent of services required.

In this phase, we dive deep into understanding your brand and its audience:

• Brand Insight: We analyse your brand guidelines and demographics to determine your market positioning.
• Lifestyle Exploration: We explore your brand’s identity by considering the style and preferences of your target customers – from the brands they wear to their lifestyle choices like cars they drive and where they like to dine.

We then conduct a mood board workshop where Nicholas presents 100 images each for menswear and womenswear. You will select and refine these images down to a dozen, helping us capture the essence of your brand. This refined selection informs our design direction, leading to initial drafts and fabric sourcing for one to three design concepts, which are then presented to you for feedback and final selection.

Our product development team collaborates closely with the design team to bring the designs to life:

• Prototype Creation: We develop the first prototypes, focusing on fabrication, functionality and of course styling while incorporating your feedback to refine the design.
• Client Review: Prototypes are presented for your review, allowing for any necessary adjustments before progressing on to sampling and production.

This is the stage where your uniforms begin to take physical form, ensuring alignment with your vision.

Once the design is finalised, we move into the production phase:

• Order Confirmation: We secure a formal order from you and, if required, conduct on-site measurements to ensure precise fitting and quantities.
• New Brands Support: For new brands, we provide estimates and advice based on industry knowledge and anticipated staffing needs.
• Production Timeline: This phase typically takes up to 12 weeks to complete, during which we meticulously craft your garments to your specifications.

In the installation phase, our account management team ensures a perfect fit and smooth delivery:

• Final Adjustments: We make any final tweaks and conduct fittings on-site to ensure the garments meet any individual requirements.
• Formal Handover: Nicholas formally hands over the completed collection to you and your staff, marking the culmination of our collaborative effort.

Our commitment to you continues with comprehensive aftercare services:

• Efficient Reordering: We offer a streamlined reorder process with a lead time of 2 to 4 weeks, ensuring you always have the uniforms you need.
• Ongoing Support: Your dedicated account manager will stay in touch, managing reorders and addressing any new requirements, keeping you updated with the latest needs and hires.